Returns & Exchanges
Due to the perishable nature of our food products, we do not accept returns; however, we are committed to ensuring you love your pantry staples and will resolve any issues with damaged or incorrect orders.
Return Process
- 1.Inspect Your Order
Please examine your shipment upon arrival to ensure all noodles, oils, and seasonings are present and the packaging is intact.
- 2.Document Issues
If you receive a damaged jar or an incorrect item, take a clear photo of the product and the shipping label as proof for our team.
- 3.Contact Support
Email our customer experience team at peachy@momofuku.com within 14 days of delivery with your order number and any supporting photos.
- 4.Resolution
Our team will review your claim and issue a replacement shipment or a full refund to your original payment method for any qualifying quality issues.