Returns & Exchanges

Due to the perishable nature of our food products, we do not accept returns; however, we are committed to ensuring you love your pantry staples and will resolve any issues with damaged or incorrect orders.

Return Process

  • 1.
    Inspect Your Order

    Please examine your shipment upon arrival to ensure all noodles, oils, and seasonings are present and the packaging is intact.

  • 2.
    Document Issues

    If you receive a damaged jar or an incorrect item, take a clear photo of the product and the shipping label as proof for our team.

  • 3.
    Contact Support

    Email our customer experience team at peachy@momofuku.com within 14 days of delivery with your order number and any supporting photos.

  • 4.
    Resolution

    Our team will review your claim and issue a replacement shipment or a full refund to your original payment method for any qualifying quality issues.